Photo Slideshow Maker Top 10 Questions

Top 10 Questions

How can I get the program and license key after ordering?

Once you successfully place an order for Photo Slideshow Maker, you are supposed to receive an confirmation email with the license key for registering the program.

You can download the Photo Slideshow Maker program from our website.

The registration code is invalid. What should I do?

Please check if the name and code were correctly entered into the registration dialogue box.

DO NOT capitalize or lowercase the letters contained in the user name, just keep the user name as it's provided. It's suggested that you copy and paste the name and code into the form.

If the problem remains, please contact us for a new license.

The SWF file cannot playback (load fail). Why?

If you use the Advanced flash templates to build slideshow, the SWF relies on XML data and other assets to display. If the SWF is moved out of the folder, which contains XML file and other assets, it possibly will load fail.

If you wish to create flash slideshow in a stand-alone SWF file, you may use the Basic templates.

For a solution to fix the "Load fail" problem when publishing to website, refer to

The flash slideshow "Load fail" after uploading to website. How to fix it?

How to publish flash slideshow to website?

If the flash slideshow is created with Basic template, please refer to this article

Using Flash (.swf) with an HTML Editor

If the flash slideshow is created with Advanced template, please refer to this article

Building XML-driven dynamic Flash

Why would the flash slideshow "Load fail" after uploaded to website. How to fix it?

When the web browser cannot find the SWF file, or the XML documents, or other assets that were supposed to make the flash display properly, the "Load fail" problem occurs.

If the flash slideshow is created with Basic template, please refer to

Using Flash (.swf) with an HTML Editor

If the flash slideshow is created with Advanced template, please refer to

Building XML-driven dynamic Flash

How to publish flash slideshow to MySpace?

Please refer to Inserting flash slideshow to MySpace blog

How to publish flash slideshow to Blogger?

Please refer to Inserting flash slideshow to Blogger

Will the gift CD/DVD play on TV?

No. The gift CD/DVD can only play on computers, because TV sets do not support SWF file format.

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